Q&A for Customers Who Often Ask About Mineral Processing

2021-04-14


Q: Why we believe in Foshan ORO Magnet Company?
A:
1. More than 10 years experience.
2. We are the leading professional supplier of magnetic separator,   mining equipments and service for quartz mining equipment industry.
3. All products achieved ISO9001:2000 quality management certificate and EU CE certificate.

Q: Delivery time
A: The lead time is 10-30 days, Delivery time will vary depending on the type of the machine, shipping method selected and
part availability.

Q: Payment terms
A: Accepted Payment Type: T/T, L/C, Western Union, Cash
After sign the contract, pay the 30% deposit of total purchase price and pay the full payment before delivery.

Q: What will you do if the machine is broken down?
A: The Products warranty is one year. We will provide the technical advice and find the solution immediately for you when
the machine is in trouble. For those wear parts, we guarantee the high quality parts for long-term supply.

Q: What should I do if I want to get a best quotation?
A: If you want a suitable type for you, please let us know your material and capacity.


Our Service

1. Assist you to selecting equipment.
2. Go through all the questions you have by chatting online.
3. Design production line for you and the equipment you selected will be fitted together by our professional engineer.
4. Send our technician to your work scene to help you to install the equipment and commissioning.
5. Help you to train you stuff.
6. Offering technical consultation.


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